Our Inside Stories
True Situations We Prefer to Avoid
Many people quote “it must be hard work running a B&B”
Our response is “We enjoy it, so not really” “It is only as difficult as our guests make it” Thankfully on the whole we have received many wonderful guests into our home and just the odd ones that will not be returning due to their lacking or differing standards.
Paul and I have now started a non return list which we had never expected to put in place but there are still some people that slip through the net that do not have standards and expect to treat our home in the same manner as they do their own which is with extreme degradation. Respect is the cheapest of all manners, in fact it is free but many do not seem to have invested. This page holds just some inside stories that will give you the idea of what we avoid.
We are hoping that this page will not grow in size. as previously stated the many guests we have encountered have been wonderful and we both want them to return.
The people in the stories know who they are and we wish them well in the future.
No Actual names or dates have been published.
Guests in the past have visited us without doing any research and do not know the difference between a Hotel and A Bed and Breakfast.
Paul and I welcome many guests into our home which is a Bed and Breakfast and certainly not a Hotel.
A Hotel is normally a larger affair with differing numbers of rooms, 24 hour reception, Butlers etc but not quite a personal service as in many cases you are really just a number.
With a Bed and Breakfast this is first and foremost our home and you are a guest in our home.
Bed and Breakfast started with someone owning their own home and having an extra couple of rooms available and decided to let them to occasional guests whether on holiday or business.
A more personal service is given and enjoyed by guests.
Within a Bed and Breakfast there also needs to be Mutual Respect as we have taken people in who really do not know the meaning of the word. We need our rules to adhere to as if there weren’t any, it certainly would be a free for all. Check-in from 3pm onward, Check-out by 10.30am. We do have guests that want to check-in at 10am but of course if previous guests have not checked out, this certainly is not possible but then comes the hitch. The asking guest then gets a little put out as they are blinkered because of course it is just about them and cannot see that we will need to change over the room ready for them to check-in and keep our standards at the highest we always require.
If we are able to check people in early we will do but honestly if it’s not possible then please understand we are human as well and not machines. If the verbal abuse is paramount and the respect is not there (we have encountered) then we would rather you didn’t book. There are many selfish people in this world and we would rather they stayed away from us so that we can continue with the many fantastic guests we have met over the years. Many will say that this is not correct for us to state these facts but I believe in being honest with people and if we don’t state the facts then who will know how we feel and that we are passionate about our home and what we do within our four walls here at Four Rooms.
Mutual Respect costs nothing except manners and a little extra thought for others on both sides.